Terms of Service

These terms apply to your use of the Newey AI service. How we handle personal data is described in our Privacy Policy.

Last updated: July 23, 2026 · The version announced on July 14, 2026 takes effect on July 21, 2026; until then, the previous version (effective July 10, 2026) applies. The content standards and reporting route added to Acceptable Use and Content Standards — including as they apply to the live captions you broadcast to an audience — were announced on July 16, 2026 and take effect on July 23, 2026. You can report content to us at any time, including today, at contact@newey.ai. The two new sections on Shared Glossaries and Reporting Content and Enforcement, announced on July 22, 2026, take effect later, on August 21, 2026; glossary sharing will not open before that date. The updated description of sign-in options in Acceptance of These Terms and Your Account, announced on July 23, 2026, took effect on publication the same day; Microsoft sign-in may be offered from that date. Sign-in by email one-time code, initially announced as not offered before July 30, 2026, may also be offered from July 23, 2026: that announcement was corrected later the same day, before the option was first offered, because the conditions the later date was set to protect (a data-processing contract with the email delivery provider, and the corresponding Privacy Policy disclosure) were already in place.

1. Acceptance of These Terms

These Terms of Service (the “Terms”) are an agreement between you and Newey AI (the “Company”, “we”, “us”). They govern your use of the Newey AI real-time interpretation captioning service (the “Service”).

By logging in to the Service through one of the sign-in methods offered on the sign-in screen (such as Google or Microsoft account authentication, or a one-time code sent to your email address), you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

The Service is available worldwide. If these Terms conflict with mandatory provisions of the law that applies to you (in particular the consumer-protection law of your country of habitual residence), those mandatory provisions prevail to the extent of the conflict. Additional terms for specific countries are set out in Country-Specific Terms.

2. The Service

Newey AI recognizes speech in your browser, translates it, and displays it as real-time captions — including overlay captions, stage mode, and the glossary.

Speech recognition and translation are performed by automated artificial-intelligence processing. We do not guarantee the accuracy or completeness of the results. Captions are for reference only — do not rely on them as an official record for purposes that require accuracy, such as legal or medical purposes.

Your audio is transmitted directly from your browser to the speech recognition processor designated in the Privacy Policy; our servers do not receive, store, or relay audio. Real-time transcription and translation streams do not pass through our servers either — unless you turn on audience sharing, which is off by default. When you turn it on, the captions of that session are relayed through our servers so that the audience holding your share link can see them; we relay them from memory and do not store the caption text. If you choose to save a completed session, its summary, transcription, and translation text are stored in your account — see Your Content and Data.

The specific features and supported environments (such as browsers) are described on the Service screen and in the Docs. We may add or change features to improve the Service, and we may change or suspend all or part of the Service for operational or technical reasons. If we discontinue the Service, we will give you at least 30 days’ notice. We may temporarily suspend the Service for system maintenance, communications failures, failures of an external processor (such as speech recognition), natural disasters, or other events beyond our reasonable control.

3. Beta Notice

The Service is currently in a beta phase and is provided free of charge. During the beta period:

  • features, usage limits, and terms of provision may change following prior notice — where there are urgent security or stability reasons, we may act first and give notice afterward;
  • we will try to avoid temporary interruptions and resets of data (including records stored in your browser), but we cannot guarantee this. Keep your own copy of anything important.

The disclaimers in Disclaimers apply to the beta Service.

4. Your Account

You sign in with one of the methods offered on the sign-in screen — such as a Google or Microsoft account, or a one-time code sent to your email address. Your account is formed when you agree to these Terms and log in.

You must be at least 14 years old to use the Service. If the law of your jurisdiction sets a higher minimum age for using services like this one without parental consent, or for consenting to the processing of personal data, that higher age applies. We do not knowingly accept registrations from anyone below the applicable minimum age; if we confirm an account belongs to such a person, we will promptly restrict it and delete the related information.

You are responsible for your account (including the Google or Microsoft account, or the email inbox, you use to sign in). Do not transfer or lend it to anyone else. If you become aware of theft or unauthorized use of your account, notify us immediately.

We may withhold or refuse registration where:

  • you have used someone else’s account information;
  • your previous account was terminated for violating these Terms; or
  • providing the Service is difficult for technical or operational reasons.

5. Plans, Fees, and Payment

The Service is currently a free beta, and we do not collect payment information.

For stable operation, we may set per-account usage limits (such as monthly or daily captioning time). Usage is measured on the basis of wall-clock captioning time, regardless of the number of caption languages displayed. The limits and how they are calculated are described on the Service screen.

If we introduce a paid plan, we will announce the fees, payment methods, and effective date at least 30 days in advance, and paid use will start only after your express agreement (payment). We will not charge you retroactively for use during the free beta.

If paid plans are introduced, payments will be processed by a third-party payment processor designated in the Privacy Policy; we will not receive or store full payment-card details. Prices, billing cycles, applicable taxes, and the refund policy will be presented before you agree to pay. If you are a “Consumer” — someone using the Service for purposes outside their trade, business, craft, or profession — any statutory right of withdrawal or refund under the mandatory law of your country of habitual residence (including the 14-day withdrawal right for Consumers in the EEA and the United Kingdom, subject to its statutory exceptions) remains unaffected.

6. Acceptable Use and Content Standards

Notifying speakers and obtaining their consent is your responsibility

If you use the Service to recognize, transcribe, or translate another person’s speech — in meetings, presentations, lectures, or similar settings — it is entirely your responsibility to notify the participants and obtain any necessary consent. The same applies if you broadcast or deliver another person’s speech to third parties (an audience) using the audience-sharing feature, or redistribute the sharing link: the responsibility for notifying the speaker and obtaining consent rests with you as the person who enabled sharing. Recording, intercepting, or listening to a conversation between others to which you are not a party, without the consent required by applicable law, may be a criminal offense. Consent requirements differ by jurisdiction — some require the consent of all parties to a conversation — and it is your responsibility to identify and comply with the rules that apply to you.

You must comply with all laws applicable to you when using the Service — including laws on wiretapping, eavesdropping, and recording consent, and laws protecting personal data. You must not:

  • use another person’s account or personal information without authority;
  • recognize or transcribe a conversation between others without the consent required by applicable law;
  • reverse engineer the Service or related systems, exploit vulnerabilities, or access them through abnormal automation (such as scraping or macros);
  • resell the Service or provide it commercially to third parties without our prior written consent;
  • use the Service to infringe another person’s rights, such as intellectual property, reputation, or privacy;
  • publish, share, or install content in breach of Shared Glossaries, or misuse the reporting process described in Reporting Content and Enforcement;
  • interfere with the normal operation of the Service or circumvent the usage limits we set; or
  • otherwise violate applicable law or these Terms.

Content standards for anything you make available to other people. Some features carry content you create to other people through the Service — today, the live captions you broadcast to an audience using the audience-sharing feature. The standards below apply to all of it. They apply to every user, of any age, without exception, and we apply them consistently. They were announced on July 16, 2026 and take effect on July 23, 2026.

Illegal content. You must not use these features to make illegal content available to other people. When we become aware of illegal content on the Service — through a report, or otherwise — we take it down swiftly, and we may disable the share link or end the broadcast channel it appeared on and suspend or terminate the account responsible. Where the content is an intimate image of a person made available without their consent, we act as soon as reasonably practicable and in any event within 48 hours of the report.

Content that is harmful to children. Each of the following kinds of content is prohibited on the Service, for all users of any age. Because none of it may be present at all, and because we operate no age-restricted area in which any of it is permitted, there is no part of the Service where a child can encounter it. For each kind, this is how children of any age are prevented from encountering it:

  • Pornographic content. Prohibited for every user, of any age. Children are prevented from encountering it because it may not be present anywhere on the Service: we remove it and disable the share link or broadcast channel carrying it whenever we become aware of it, whether from a report or otherwise, and we suspend or terminate the account responsible.
  • Content that encourages, promotes, or provides instructions for suicide. Prohibited for every user, of any age. Children are prevented from encountering it by the same means: it may not be present anywhere on the Service, we remove it and disable the share link or broadcast channel carrying it whenever we become aware of it, and we suspend or terminate the account responsible.
  • Content that encourages, promotes, or provides instructions for an act of deliberate self-injury. Prohibited for every user, of any age. Children are prevented from encountering it by the same means: prohibition everywhere on the Service, removal and disabling of the link or channel carrying it as soon as we become aware of it, and suspension or termination of the account responsible.
  • Content that encourages, promotes, or provides instructions for an eating disorder or for behaviour associated with an eating disorder. Prohibited for every user, of any age — and this includes a glossary or term list of coded or community vocabulary whose purpose is to promote such behaviour or to help it go unnoticed. Children are prevented from encountering it by the same means: prohibition everywhere on the Service, removal and disabling of the link or channel carrying it as soon as we become aware of it, and suspension or termination of the account responsible.

Other content that is harmful to children. Content that is abusive towards a person or a group on the basis of a protected characteristic, that incites hatred or violence, that bullies or harasses a person, that depicts or encourages serious violence, or that encourages dangerous substances, stunts, or challenges, is prohibited for all users in the same way, and children are protected from encountering it by the same means. Recording that an expression is a slur, an insult, or a piece of dangerous jargon — as a dictionary does — is not in itself prohibited; using an entry to attack, harass, or encourage someone is.

How we apply this, and what we do not do. We do not use automated technology to scan, classify, or filter what you broadcast in order to detect the content described above; we act on reports and on what we otherwise become aware of. We have no general obligation to monitor, and we do not review content before it reaches other people.

Reporting content. Anyone — whether or not they use the Service, and whether or not the content is about them — can report content on the Service they believe is unlawful or breaches these Terms, including the live captions someone is broadcasting to an audience. Email us at contact@newey.ai and tell us where the content is (the audience link or the code), why you believe it is unlawful or breaches these Terms, enough detail for us to find and assess it, and how we can reach you. We will confirm that we received your report, review it — by a person — and decide in a diligent, objective, and proportionate way, with due regard to the rights of everyone involved, including freedom of expression. Depending on the outcome we may leave the content in place; remove it, disable the share link, or end the broadcast channel; suspend or terminate the account of the person who made it available; and, where the law requires it, inform the authorities. We inform the person who reported the content of the outcome, and if we remove or restrict content or an account, we tell the person affected what we did and why.

Challenging a decision. If you disagree with a decision we made — whether you reported the content or made it available — you can ask us to review it within 6 months of our decision by writing to the same address and telling us why. A person will review the complaint, and we will answer with reasons. This does not limit any right you have to bring the matter before a court or another competent body.

You are solely responsible for disputes and damages arising from your failure to comply with this section — including the notice-and-consent responsibility above — and you must compensate us for any damage this causes us.

If you violate this section, we may restrict your use of the Service or terminate your account after prior notice. Where there are urgent security reasons, we may act first and give notice afterward.

7. Your Content and Data

Content you generate or enter while using the Service — audio, transcription and translation text, glossary entries, and settings (“User Data”) — belongs to you or its rightful owner. We process User Data only to the extent necessary to provide the Service (such as relaying speech recognition and translation processing) and do not use it for any other purpose of our own.

Where your data lives:

  • Display settings are stored in your browser (localStorage) and stay on your device. They can be lost if you clear browser data or change devices, and we cannot recover them.
  • Glossary entries are stored in your browser, and a copy is also mirrored to your account so that the browser extension and your other devices can read it. The account copy is stored like other account data (it is not end-to-end encrypted), is replaced each time you save, and is deleted together with your account. Only you can access it, unless you choose to publish a glossary — see Shared Glossaries.
  • Session caption records are stored in your account only when you choose to save them, and are synchronized across the devices you are logged in on. You can delete or export them at any time within the Service. Private sessions and sessions you do not save are never stored on our servers.

The full scope and retention periods of what we store on our servers (account information, session metadata, usage records, the glossary copy, and session records you choose to save) are set out in the Privacy Policy.

8. Shared Glossaries

This section takes effect on August 21, 2026

We announced it on July 22, 2026. Glossary sharing will not open before the effective date. From then on, this section applies whenever you publish or install a shared glossary.

The Service lets you publish a glossary — the terms, translation pairs, and background context you created — so that other people can preview it and install a copy into their own glossary (“Shared Content”). Publishing is always public: every published glossary is listed in the Service’s shared-glossary marketplace, where anyone can find, browse, and search it. The audience is an unlimited group of third parties. There is no private or link-only publishing; if you want to share a glossary with specific people only, export it as a file within the Service and share the file outside the Service instead of publishing. Publishing is always a deliberate act by you: nothing in your personal glossary is published unless you publish it.

A snapshot, not a live feed. When you publish, we store a copy of the glossary as it exists at that moment. Editing your personal glossary afterwards does not change what you published. You can update a published glossary, which replaces the published snapshot with a new version — but neither updating nor unpublishing changes copies other people have already installed.

What is made public. The snapshot itself, and the listing details you provide: a listing name and description, a cover image assembled from the preset icons and colors we provide (you cannot upload images), categories and language tags, and your account display name, shown as the publisher. We also show listing statistics, such as how many times a glossary has been installed. Anyone can preview a sample of the entries without an account; installing a full copy requires signing in.

You keep ownership; you give us a licence to distribute. Shared Content remains yours (or its rightful owner’s). By publishing it, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, display, and distribute it to other users, and to make copies of it available for installation — solely in order to operate and provide the Service. The licence lasts for as long as the Shared Content is published: if you unpublish it, or delete your account, we stop distributing it and delete the snapshot from our servers. We are not obliged to publish or to keep hosting any Shared Content, we may set limits on publishing (such as the number of listings per account), and you are not paid for publishing.

Copies that are already installed cannot be recalled. When another user installs your Shared Content, you grant that user a perpetual, non-exclusive, royalty-free licence to use, adapt, and keep that copy for their own use of the Service. Unpublishing stops new installations; it does not delete copies that other people have already installed, and neither you nor we can take those copies back. Do not publish anything you may later need to withdraw from the people who already have it.

What you confirm when you publish. That you own the content or have the rights needed to share it on these terms; that sharing it infringes nobody’s rights; and that it contains no other person’s personal data and no information you are under a duty to keep confidential.

Your listings are published under your account display name. When you publish, your account’s display name is shown publicly on your listings as the publisher. Because your account’s display name may come from the provider you sign in with (such as Google or Microsoft), this name may be your real name unless you change it. We show you the exact name that will appear before you publish, and you can change your display name at any time in the Service settings — change it first if you do not wish to be identified. Your email address is not shown. Do not use a display name that impersonates another person or organization.

Shared Content must not contain, promote, or facilitate:

  • content that is unlawful under any law that applies to you or to us;
  • content that infringes another person’s rights — including copyright, trademarks, trade secrets, privacy, or publicity rights. Copying a commercial dictionary, a paid course glossary, or a proprietary term base and republishing it is the most common way this happens;
  • sexually explicit material — pornographic or sexually explicit descriptions, narratives, or depictions. A headword and a short equivalent are not, in themselves, sexually explicit: vulgar, slang, and adult vocabulary may be listed as translation entries, but explicit prose — for example in the background-context field — is not allowed;
  • content that encourages or promotes suicide, self-harm, or an eating disorder, or that gives instructions for them — this is prohibited for all users, of any age, without exception;
  • child sexual abuse material, or intimate images or descriptions of a person shared without that person’s consent;
  • content that is abusive or hateful towards a person or a group because of a protected characteristic, that incites violence or hatred, or that targets someone for harassment or bullying. Recording that an expression is a slur and should not be used — as a dictionary does — is not in itself prohibited; using an entry to attack someone is;
  • another person’s personal data, or confidential or trade-secret information you are not entitled to disclose;
  • text designed to manipulate or subvert automated processing for whoever installs it — for example instructions hidden in the background-context field in order to steer the AI features of the Service (prompt injection), malicious code, or content designed to attack the Service or its users;
  • spam, deceptive content, or impersonation of another person or organization.

Shared Content is text only. Do not attach, embed, or link audio, video, or other media to it.

How we keep children away from the most harmful content. For each kind of the most harmful content — pornographic content, and content that encourages or promotes suicide, self-harm, or an eating disorder — our protection for children is exclusion at the source: that content is prohibited on the Service for all users, of every age, by the list above; Shared Content is text only, and we do not host audio, images, or video in it; and when prohibited content is found — through a report or our own review — we remove it as described in Reporting Content and Enforcement. We apply these prohibitions consistently to all users.

Content published by other people is not ours. Shared Content is created by other users. We do not write it, we do not check it before it is published, and we do not endorse or guarantee it. It is provided to you as is. It may be inaccurate, offensive, or infringing — and because a glossary’s background context is used by the automated processing that powers the Service, installing someone else’s glossary means their text can influence the results you see in your own sessions. Review what you install; you install it at your own risk. The Disclaimers and Limitation of Liability apply.

We have no general obligation to monitor Shared Content or to actively look for unlawful activity, and we do not review it before publication. The fact that we act on reports — or look for problems on our own initiative — does not mean we check everything.

9. Reporting Content and Enforcement

This section takes effect on August 21, 2026

It is announced together with Shared Glossaries and describes how to report shared content, what we do about it, and how you can challenge a decision we make.

Anyone — whether or not they use the Service — can report Shared Content they believe is unlawful or breaches these Terms. You do not need an account to report.

How to report. Use the reporting option shown on the page of the shared glossary, or email us at contact@newey.ai. Tell us the share link or code, why you believe the content is unlawful or breaches these Terms, enough detail for us to find and assess it, and — if you want to hear the outcome — how we can reach you. If you are reporting an infringement of your own rights, tell us which right is infringed and confirm that your report is made in good faith and to the best of your knowledge accurate. Copyright complaints are handled as described under Copyright notices below.

What we do with a report.We confirm that we received it, review it — by a person, assisted by automated tools where those are useful — and decide in a diligent, objective, and proportionate way, with due regard to the rights of everyone involved, including freedom of expression. Depending on the outcome we may leave the content in place; remove it or disable the share link; limit how it can be found or installed; suspend or terminate the publisher’s account; and, where the law requires it, inform the authorities. Where content is manifestly illegal, or presents a serious risk to a person’s life or safety, we may act immediately and tell the publisher afterwards.

Temporary blocking.If a report claims that Shared Content infringes someone’s rights — for example their privacy, reputation, or intellectual property — and we cannot readily judge whether it does, because the facts are disputed or unclear, we may block access to it temporarily, for up to 30 days, while the matter is resolved. We notify both the publisher and the person who reported it when we do so. Where the law of your country lays down a specific procedure for such requests, we follow that procedure.

We tell both sides. We inform the person who reported the content of the outcome, where they gave us a way to reach them. If we remove or restrict Shared Content, or restrict the account that published it, we tell the publisher what we did and why — the facts we relied on, whether the decision rests on the law or on these Terms and which provision, whether automated tools were used in reaching it, and how the decision can be challenged.

Challenging a decision. If you think we got it wrong, reply to the notice we sent you or write to contact@newey.ai within 6 months of the decision. A person — not an automated tool alone — will look at it again, and we will tell you the result and reverse the decision if it was wrong. This does not affect your right to go to court, to use a competent out-of-court dispute-settlement body, or to complain to the authority in your country.

Repeat infringers.In appropriate circumstances we terminate the accounts of users who repeatedly infringe other people’s intellectual property rights. We also suspend, for a reasonable period, users who frequently publish manifestly unlawful content and users who frequently send reports or challenges that are manifestly unfounded — in both cases after warning them first.

Copyright notices.If you own a copyright and believe Shared Content infringes it, send a notice to our designated copyright agent. Until we publish the agent’s contact details, send copyright notices to contact@newey.ai. If your content was removed by mistake or misidentification, you may send us a counter-notice at the same address. Deliberately misrepresenting the facts in a notice or a counter-notice can make you liable for the resulting damage.

10. Privacy

Our Privacy Policy describes what personal data we collect, how we use it, the processors we work with, and your rights — including deletion and export of your data. It forms part of your agreement with us.

11. Intellectual Property

The Service — including its software, designs, trademarks, and logos — is owned by the Company or its licensors. These Terms do not grant you any rights in it other than the right to use the Service as intended.

You may not reproduce, transmit, publish, or otherwise use information obtained through the Service for commercial purposes, or allow a third party to do so, without our prior consent. Your own User Data remains yours (see Your Content and Data).

12. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY. AUTOMATED SPEECH RECOGNITION AND TRANSLATION RESULTS MAY CONTAIN ERRORS.

This section does not affect statutory warranties or guarantees that cannot be excluded under the law applicable to Consumers — see Country-Specific Terms.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, ARISING IN CONNECTION WITH YOUR USE OF THE SERVICE; AND OUR TOTAL LIABILITY IN CONNECTION WITH THE SERVICE IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID US FOR THE SERVICE DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY.

We are not liable for errors in automated speech recognition and translation results, for disruptions attributable to you, or for the loss of data stored in your browser, unless caused by our willful misconduct or gross negligence.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or liability under mandatory consumer-protection provisions of the law of your country of habitual residence. The limitations above do not apply to damage caused by our willful misconduct or gross negligence, and in jurisdictions that do not allow certain exclusions or limitations, they apply only to the extent permitted.

14. Termination

You may stop using the Service at any time. You can end your agreement with us by deleting your account in the Service settings (“My data”) or by requesting deletion at contact@newey.ai.

When your agreement ends, we will promptly delete your personal data in accordance with applicable law and the Privacy Policy.

If you materially breach these Terms, we may ask you to correct the breach within a reasonable period and terminate your account if it is not corrected. Enforcement for prohibited conduct is described in Acceptable Use and Content Standards, and enforcement against shared content — including our policy of terminating the accounts of repeat infringers — in Reporting Content and Enforcement.

15. Governing Law and Disputes

These Terms and any dispute relating to the Service are governed by the laws of the jurisdiction in which the Company is established, without regard to conflict-of-laws rules. If you are a Consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of the country where you have your habitual residence.

Before starting formal proceedings, let’s try to resolve the issue together — contact us at contact@newey.ai and we will respond in good faith within a reasonable period.

Disputes that cannot be resolved amicably shall be submitted to the competent courts of the jurisdiction in which the Company is established. If you are a Consumer, nothing in this section deprives you of the right to bring proceedings in the courts of your place of habitual residence, or of the protection of rules under which you may be sued only in those courts, where the mandatory law of that place so provides.

These Terms do not require arbitration and do not contain a class-action waiver.

16. Country-Specific Terms

  • EEA and United Kingdom. If you are a Consumer in the European Economic Area or the United Kingdom, you have statutory guarantees and remedies for digital services under your local law that these Terms do not limit. If paid plans are introduced, you will have a statutory 14-day right of withdrawal (subject to its statutory exceptions, such as express consent to immediate supply), as set out in Plans, Fees, and Payment.
  • Republic of Korea. If you are a Consumer in the Republic of Korea, you retain all rights granted by mandatory Korean consumer-protection and terms-regulation law, including the amendment-notice requirements described in Changes to These Terms, and you may seek redress through statutory dispute-mediation bodies such as the Korea Consumer Agency.
  • United States. Nothing in these Terms limits non-waivable rights you may have under the consumer-protection laws of your state of residence. Some states do not allow the exclusion of implied warranties or the limitation of certain damages; in those states, the Disclaimers and Limitation of Liability sections apply only to the extent permitted.
  • Other jurisdictions. If the mandatory law of your country of residence grants you additional rights (including recording-consent rules, rights relating to changes to terms, or access to statutory dispute-resolution bodies), those rights are not limited by these Terms.

17. Changes to These Terms

We may amend these Terms to the extent permitted by applicable law. When we do, we will state the effective date and the reason for the change and announce it within the Service at least 7 days before the effective date. For changes that are unfavorable to you or material, we will announce them at least 30 days in advance and notify you individually by email or other means.

If you keep using the Service after the effective date of the amended Terms, you are deemed to have accepted them. If you do not agree, you may stop using the Service and end your agreement before the effective date, free of charge.

Version history: the original Terms took effect on July 10, 2026. The current version — restructured for global use, with country-specific terms and factual updates including in-Service account deletion — was announced on July 14, 2026 and takes effect on July 21, 2026. It also corrects the description of where glossary entries are stored in Your Content and Data: a copy has been mirrored to your account since July 2026, as the Privacy Policy has stated, and the previous wording — that glossary entries were kept only in your browser — was inaccurate.

Announced on July 16, 2026 and taking effect on July 23, 2026: content standards and a reporting route are added to Acceptable Use and Content Standards, covering the live captions you broadcast to an audience — a feature that has been available since July 11, 2026 and through which what one user says can reach other people. The reason for the change is that online-safety law requires our terms to set out how people are protected from illegal content and from content that is harmful to children, and to give anyone a way to report such content and to challenge our decisions. The change adds no ground for removing content or ending an account beyond those the section already contained, and it gives you a reporting and appeal route you did not have before; we therefore announce it 7 days in advance rather than 30. You can report content to us at contact@newey.ai now, without waiting for the effective date. The Service is also corrected: it said that real-time caption streams never pass through our servers, which is not accurate when audience sharing is turned on — those captions are relayed through our servers, as the Privacy Policy has stated since July 11, 2026.

Announced on July 22, 2026 and taking effect on August 21, 2026: Shared Glossaries and Reporting Content and Enforcement are added, together with the release of a feature that lets you publish a glossary in a public marketplace for other people to install. Because these sections grant us a licence to distribute what you choose to publish and set out grounds on which we may remove content or terminate an account, we give 30 days’ notice and notify registered users individually. Glossary sharing will not open before the effective date, and nothing you have already stored is published or shared as a result of this change.

Announced on July 23, 2026 and effective on publication the same day: the description of sign-in in Acceptance of These Terms and Your Account is updated for two additional sign-in options — a Microsoft account and a one-time code sent to your email address — offered alongside the existing Google sign-in. The change adds optional sign-in methods and alters no other right or obligation; it takes effect on publication because it cannot affect you unless you yourself choose one of the new methods, and so that the terms in force describe Microsoft sign-in from the day it may first be offered. Sign-in by email one-time code involves a new processor for email delivery, so under the Privacy Policy those provisions were first announced to take effect on July 30, 2026, with the option not offered before then. Later the same day, before the option was first offered, that announcement was corrected and the provisions took effect on publication of the correction: the purpose of the later date — that a data-processing contract with the delivery provider be in force and the Privacy Policy disclosure be published before any data is handled on our behalf — had already been satisfied, the provider’s data-processing agreement being already in force and the disclosure already published. How the related personal data is handled is described in the Privacy Policy.

18. General

  • If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force, and the affected provision is deemed modified to the minimum extent necessary to make it valid and enforceable.
  • If we do not enforce a provision of these Terms, that is not a waiver of our right to do so later.
  • You may not assign or transfer your rights or obligations under these Terms without our prior consent. We may assign these Terms in connection with a merger, acquisition, or reorganization of our business, in which case we will notify you as described in Changes to These Terms.
  • These Terms, together with the Privacy Policy and any policies referenced on the Service screen, are the entire agreement between you and us regarding the Service.
  • These Terms are prepared in English. If we provide translations for convenience, the English version prevails to the extent permitted by the mandatory law applicable to you.

19. Contact

Questions about these Terms? Contact us at contact@newey.ai.